Privacy Policy

Introduction

Vibe Quant AI ("VQA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, API, workflows, and related services.

Information We Collect

Personal Information

We may collect the following personal information when you interact with our services:

• Email address and name when you create an account
• Payment information for subscription billing
• Communication preferences and contact details
• Customer support interactions and feedback
• Professional information like company name and role (optional)

Automatically Collected Information

When you access our services, we automatically collect:

• IP address and device information
• Browser type and operating system
• Website usage patterns and analytics data
• API usage metrics and performance data
• Log files and error reports

How We Use Your Information

We use your information for the following purposes:

• Provide and maintain our services
• Process subscription payments and billing
• Send service updates and research insights
• Provide customer support and technical assistance
• Improve our services and develop new features
• Ensure compliance with legal requirements
• Prevent fraud and maintain security
• Communicate about product updates and company news

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Email platforms, payment processors, and hosting services
• Business Partners: With your consent, for joint research or integrations
• Legal Requirements: When required by law, court order, or regulatory process
• Business Transfers: In connection with mergers, acquisitions, or asset sales

All third-party service providers are contractually bound to protect your information and use it only for the specified purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us at privacy@vibequant.ai with the subject line "Privacy Rights Request."

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained until account deletion, while usage logs may be retained for up to 12 months for security and performance monitoring purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session and preferences
• Analyze website usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Age Restrictions

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through prominent notices on our website. The "Last updated" date at the top of this policy indicates when the most recent changes were made.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: